A walking tour: 33 questions to ask about your company's security
Get out of the office, look around, and get a fresh perspective on protecting employees, assets, and data
Take a good look around
When's the last time you took a walking tour of your company?
Do you have the right security measures in place at each stop?
Here's a reminder of where to look (and what you might find)when you get out of your office and into corners of the organization.
Point of sale
Cash, cards, inventory and customer data intersect at the point of sale.
Are your registers, networks and procedures up to snuff?
Cash-handling processes documented?
Wireless communications locked down?
Employees trained (and appropriately monitored)?
For many companies, call centers are the heartbeat of thebusiness.
You'll need a balance of physical and digital securitymeasures to protect customers and employees alike.
Do your terminals and applications display only thenecessary customer information?
Is the facility well lit for employee safety, including theparking lot?
Is physical access control in place and correctly used?
In addition to your IT security measures - of course! - you also need to check on securing the facility itself.
Are doors, walls and windows appropriately resilient?
Would strategically placed bollards and/or landscapingimprove the building's security?
(Find more defensive measures in 19 ways to build physicalsecurity into your data center.)
Access control, fencing, lighting, call boxes, cameras, patrols - there are many security measures available. The question is, what's the risk profile of each parking area?
And what's in the surrounding area?
What are the hours of operation, including outliers?
So what level of protection is appropriate?
(Also see a photo gallery illustrating good and bad parking lotdesign features.)
What are the consequences of a physical disruption to the HVAC system?
Can the system be used as a means of access to yourfacility?
To what degree are your HVAC controls remotely/digitallyaccessible, and what new risks might that create?
Goods flow into and out of your company at the loading dock.
Do you have a visual record of each delivery and associated personnel?
What credentials are required for inbound drivers?
Are restrooms for visitors *outside* of secured areas?
Is the loading dock area ever left unattended (duringbreaks, for example)?
Can security systems be connected to inventory systems inany ways that increase efficiency?
Are your employees trained to recognize a suspicious package?
Do you have a protocol for this contingency?
Have offices or stores in shared space? When you'recolocated with other businesses, good neighbors make good fences.
What is the risk profile of neighboring businesses? (It might be higher than your own.) How should that affect your security measures?
What facility employees have access to your space? How are they vetted? How are keys and access cards secured and managed?
Are common areas appropriately secured?
Headquarters and mahogany row
Everything from facility design to badge policies plays arole in keeping your buildings secure.
And of course, you should take a hard look at your employees:
Are they trained to prevent social engineering?
And can they pass the clean desk test?
Offsite data or paper record storage
Are ALL records appropriately encrypted, locked up, and otherwise protected?
How are records secured in transit to the storage facility?
Is the chain-of-custody documented reliably?
Are your data destruction procedures up-to-date withregulatory, business and security requirements?
Originally published on CSO| Click here to read the original story.