Lots of guarantees
If you are looking for a VPN service that will get installed reliably, you might give Broadwing Communications a try.
In June, the company will introduce a VPN service called eClass that comes with Broadwings guarantee to meet installation dates without fail or it will give customers a period of free service that is yet to be announced.
Customers traffic will travel over Broadwings private fiber backbone that uses IP-over-SONET technology and that supports three classes of service, each with its own service-level guarantee.
All three classes promise 100% network availability. Real-time Mission Critical class offers 70-millisecond network delay and 0.01% packet loss. Fast class guarantees 85-msec latency and 1% loss; Nonreal-time class promises no more than 125-msec latency and 5% loss.
Customers will be able to change their class of service and tap in to real-time as well as historic performance data via a Web interface.
Services are designed for remote dial-up access, as well as corporate site-to-site VPNs supported by dedicated links to Broadwings network. Broadwing establishes IP Security tunnels through its network.
Trials of the service are going on now.