From: www.itworld.com

Finding Mr. Fix-it

April 3, 2003 —

 

Ideally, every business would love to have a dedicated army of IT staffers ready to deal with employees' technical crises at the drop of a hat. In real life, of course, that's rarely possible, especially for small businesses with limited resources. This article reviews several realistic options for providing the employees of your small business with the technical support they need to be productive.

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