Q&As

Southwest Airlines’ CTO talks about tech and business transformation

"We’ll touch 90% of our systems and their applications over the next three to five years, modernizing them, replacing them, retiring technical debt, and introducing features"

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Nordstrom's use of APM lets it identify app performance issues in minutes vs. days

The high-end retailer uses Dynatrace Application Performance Management tools in development all the way through to production.

Inside AT&T’s grand plans for SDN

Frame relay and ATM go away as the company virtualizes more functions. A Q&A with the man driving the transformation.

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Infor’s future in the enterprise looks cloudy and bright

Charles Phillips, CEO of Infor, discusses the state of company’s cloud migration, the competitive landscape and why it prefers talking to line-of-business executives before selling to the CIO. He also discusses Infor’s big...

password protection

New England security group shares threat intelligence, strives to bolster region as cybersecurity mecca

Core members of the Advanced Cyber Security Center meet twice monthly to discuss the latest threats.

SolidWorks talks about what’s next in 3D design

Simulation, parallel development, built-in collaboration and 3D printing help further streamline product development.

IBM Watson

How IBM’s Watson could change your business

Watson Group Chief Mike Rhodin talks about how IBM’s cognitive computing tech is rolling out to enterprises, developers and end users.

AT&T's Thaddeus Arroyo: Tech will transform customer engagement

The telecom's top IT exec hopes to move 80% of customer interactions to digital channels by 2020.

efficiency ups

How UPS uses analytics to drive down costs (and no, it doesn’t call it big data)

When you have an organization the size of UPS, every single little bit of efficiency that can be squeezed out of daily operations translates into a big deal.

HP talks cloud delivery options, the importance of OpenStack, how it competes on price

An in-depth conversation with Bill Hilf, Senior Vice President of Product and Service Management for HP Cloud, about where Helion fits in, cloud consumption models and coming change.

Fidelity's top IT exec sees potential in A.I.

For several years, Stephen Neff, enterprise CTO at Fidelity Investments, has been focusing on the cloud, social tools and mobile. Now he's turning his attention to emerging technologies such as artificial intelligence, gamification...

cio tomorrow

How to be the CIO of tomorrow

What does the future CIO look like? He or she probably won’t have a technology background. However, this new kind of CIO will not only have to lead a technical staff but will also be a leader of leaders in the boardroom.

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COPE offers IT and workers an alternative to BYOD

Some CIOs are opting for a Company Owned, Personally Enabled approach to managing mobile devices in the enterprise.

Palo Alto says its new endpoint protection tool can stop the bad stuff in its tracks

The problem with signature based security tools is you are vulnerable until the signature is released and distributed. Palo Alto takes a different approach with Traps.

STEM skills and female information technology (IT) professionals

How automation could take your skills -- and your job

A new book by Nicholas Carr should give IT managers pause about the rush to automation.

Hurricane Gonzalo

Hurricane fails to stir Bacardi's business continuity plan

Bacardi was ready for Gonzalo when it hit.

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A CFO's view of consumer data

Big data and 'second screens' have transformed media buying, says Greg Walsh, CFO of IPG Mediabrands.

internet privacy

You are responsible for your own Internet privacy

Stan Stahl knows about the shady world of high-tech security and false privacy. Stahl helped secure teleconferencing at the White house and the communications network controlling the country's nuclear weapons arsenal. Here, Stahl...

apple pay mcdonalds drive thru

McDonald's CIO on why it's supporting Apple Pay on launch day

In an exclusive interview, McDonald's U.S. CIO talks about why the fast-food giant chose to support Apple's new contactless payment technology out of the gate and how it built on its experience with Google Wallet to help make Apple...

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