retail

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Google same-day shipping service may be difficult for search giant to pull off

Posted March 6, 2013 - 12:13 pm

If Google truly plans to get into same-day shipping, it'll head down a path that has felled other major e-tailers.
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Social media marries big data at wedding retailer

Posted February 26, 2013 - 3:10 pm

David's Bridal uses data from its social shopping community, where the bride-to-be shares plans with the wedding party, to tie the knot with customers
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Google to launch stand-alone stores by holidays

Posted February 17, 2013 - 2:15 pm

Google is seeking a greater retail presence with plans to open stand-alone shops in big cities, with the first ones expected to launch in time for the busy holiday shopping season.
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Omnichannel retail brings together online and offline shopping

Posted February 8, 2013 - 1:11 pm

CIOs are merging online and offline retail to retain customers and reclaim the shopping experience. It's a strategy called 'omnichannel retail'--but it's a long and expensive journey.
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Attention shoppers: Retailers can now track you across the mall

Posted January 17, 2013 - 1:51 pm

Your favorite big box retailer or discount warehouse will soon be able to track your movements via your smartphone. Meet the next big thing in analytics: You.
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Walmart, jobs and the rise of self-service checkout tech

Posted January 16, 2013 - 11:38 am

Walmart this year plans to install 10,000 self-service kiosks in hundreds of stores. But even as it moves ahead, other retailers are bailing on the technology.
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Aerohive, Euclid partner on using Wi-Fi to decode shoppers' behavior

Posted January 15, 2013 - 9:59 pm

Wi-Fi radios in mobile devices can now be used by retailers to better understand customer behavior at their stores, and then change window displays, catalogs, and promotions based on that knowledge.
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Forrester warns mobile apps can lose you customers

Posted January 7, 2013 - 1:49 pm

Forrester has warned companies that if they don’t properly invest in a mobile application strategy, other companies with convenient and useful applications will attract customers to their services.
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Why one retailer is migrating away from encryption to protect customer data

Posted December 27, 2012 - 8:15 am

For retailers, protecting customer payment-card information is critical, and encryption is the typically the way to do that today. But Crutchfield Corp, which sells electronics and other goods online and through catalogs, has decided to migrate away from encryption in favor of an alternative security technology known as tokenization in order to shield sensitive customer data.
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AT&T launches free text messaging service for shoppers

Posted December 5, 2012 - 5:00 pm

AT&T Wednesday kicked-off a free text messaging alert service designed to help retail customers find discounts and promotions at nearby stores.
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Video

Why do people love Apple Stores so much?

Posted November 26, 2012 - 12:56 pm

Internal Apple video discusses the love of Apple retail space.
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4 reasons to skip Black Friday next year

Posted November 26, 2012 - 12:25 pm

Black Friday shoppers can rest now that this year’s frenzy is over, but when the next one rolls around there may be even more reason to skip it altogether.
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Technology built into mannequins helping stores track customers

Posted November 26, 2012 - 10:33 am

Facebook and Google aren’t the only companies with the ability to spy on you. Brick-and-mortar stores can too – thanks to some creepy technology.
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9 ways mobile commerce will increase your holiday sales

Posted November 20, 2012 - 8:07 am

Experts in mobile commerce and retail marketing share tips on how you can use mobile apps, QR codes and mobile commerce to boost sales this holiday season.
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Video

Cameras recognize gender, age via faces for sales purposes

Posted November 12, 2012 - 10:32 am

Retailers can now use facial recognition for sales, not just security.
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5 things CIOs need to know about customer experience

Posted September 15, 2012 - 9:12 pm

CX (or customer experience) has become critically important to doing business. If you're not already checking in with how your customer sees your business, it's time to start.
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Facebook retail-ville becoming a ghost town

Posted February 22, 2012 - 11:44 am

Then: major brands on Facebook through the roof. Now: "F-commerce" tumbleweeds.
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Will Apple tarnish brand with Target 'store-within-a-store' outlets?

Posted January 6, 2012 - 3:58 pm

Apple reportedly plans to begin putting smaller Apple Stores in Target retail outlets. Good or bad idea?
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Barnes & Noble considers separating Nook e-book business

Posted January 5, 2012 - 3:43 pm

Bookseller Barnes & Noble warns that full-year losses will be worse than expected and said it is considering separating its Nook e-book business from the retail operation.
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Apple fanboys, t-shirt traitors walk amongst you!

Posted December 12, 2011 - 4:54 pm

Apple doesn't give away t-shirts at its store openings so that avaricious imposters can flip them on eBay.
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Video

Research group gives new meaning to window shopping (video)

Posted September 5, 2011 - 8:57 pm

At IFA in Berlin the Fraunhofer Heinrich Hertz Institute showed its interactive shop window that lets customers use gestures to buy or learn more about products.
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John Lewis deploys cloud-based appointments system

Posted August 14, 2011 - 3:07 am

John Lewis is deploying a cloud computing-based appointment booking system across all its department stores.
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DOJ: VeriFone must divest Hypercom point-of-sale unit to complete buy

Posted August 4, 2011 - 2:51 pm

The Department of Justice said today that in order to complete its acquisition of Hypercom, VeriFone must divest Hypercom's U.S. point-of-sale (POS) terminals business to Gores Group private equity firm.
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Best Buy shares jump as poor Q1 numbers top low expectations

Posted June 14, 2011 - 11:51 am

The top electronics retailer in the U.S. continues to struggle.
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Crutchfield sees benefits from speedy mobile checkout

Posted June 3, 2011 - 6:10 am

Crutchfield, an electronics and auto stereo retailer, has found that the easier a smartphone payment technology is for buyers to use, the greater the number of sales.
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