Cloud apps adoption can create IT staff unrest

IT professionals may worry about losing their jobs when on-premise systems are replaced with SaaS

By Juan Carlos Perez, IDG News Service |  On-demand Software

With an increase in this type of more creative, custom work often comes higher recognition for the IT department from the business units, the sort that infrastructure support work rarely prompts.

"If we did a perfect job maintaining the in-house service for e-mail, no one is going to run into the IT department to high-five us on the great job we're doing. But if it goes down for five minutes, they'll be at the door with knives and pitchforks," Kelly said.

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