With WikiLeaks, Amazon shows its power over customers

Don't mistake cloud providers for the Swiss; they aren't neutral

By , Computerworld |  On-demand Software, Amazon, AWS

WASHINGTON - Amazon is a prominent company in the U.S. Its cloud servers host the U.S. government's Recovery.gov stimulus spending Web site, and it is competing for even more federal business. It also spent about $1.5 million this year on lobbying in Washington, according to OpenSecrets.org.

So when U.S. Sen. Joseph Lieberman (Ind.-Conn.), chairman of the Homeland Security and Governmental Affairs Committee, called Amazon officials this week to complain about the company's decision to host WikiLeaks on its cloud servers, Amazon quickly pulled the plug .

WikiLeaks, which earlier this week made public a huge collection of confidential U.S. State Department diplomatic cables, had moved to Amazon's service on Monday after it was hit with aggressive denial-of-service (DoS) attacks. The DoS attacks took the site offline for several hours on Monday and hammered it again on Tuesday .

After the Amazon move, a Swedish firm, Bahnhof Internet AB, in Uppsala, began hosting the WikiLeaks site.

Not surprisingly, WikiLeaks has few friends in Washington. It's been criticized by the White House, the Pentagon, the State Department and by members of Congress for disseminating leaked government documents. But Amazon's action to abruptly cut off the site raises broader concerns about the power cloud providers have over their customers.

Robert Scott, managing partner at Scott & Scott LLP, a Dallas-based law firm that advises clients on IT contractual issues, said Amazon's cloud contract allows it to terminate hosting deals for cause and -- at its sole discretion -- anything it thinks is illegal, constitutes a regulatory violation or infringes on a third party's rights.

It was those terms that likely put the company on firm ground for taking action against WikiLeaks, said Scott. But those same terms could also be applied in less egregious situations, such as during a licensing dispute. It is "way too much power" to give a vendor "complete and sole discretion as to whether or not your content or your applications are up or not," he said.

"I look at this situation as a wake-up call [about] some of the risks that are inherent when entering into a cloud contract," said Scott.


Originally published on Computerworld |  Click here to read the original story.
Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

On-demand SoftwareWhite Papers & Webcasts

See more White Papers | Webcasts

Answers - Powered by ITworld

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Ask a Question
randomness