- Core IT
- Business & Money
- Personal Tech
Moving Service Management to SaaS
In areas such as sales force automation and customer relationship management, cloud-based computing services have becomeDownload Now
the norm-and substantially improved the economics, capabilities, and effi ciencies customers have realized. Today, organizations
can enjoy similarly substantial benefi ts by migrating their IT service management functions to a software-as-a-service model. This
paper shows how Nimsoft Service Desk enables organizations to make the most of this opportunity.