SaaS Vendors Can Win Over Customers with Honesty

By Thomas Wailgum , CIO |  On-demand Software, NetSuite, Salesforce.com

If that is the case, and Salesforce.com, Workday, NetSuite and others want to hunt bigger prey in the fields of Oracle and SAP, then there's one untapped area where they should focus their efforts: dealing in absolute truth with their customers.

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