2010 CIO priorities shift to lightweight services, virtualization

By , InfoWorld |  On-demand Software

As businesses begin to exit the recession, priorities within IT are moving away from the large-scale enterprise deployments of the 1990s because technologies such as virtualization, collaboration, analytics, and mobile provisioned through lightweight, modular services can be deployed more cheaply, scaled quickly, and be more easily adapted, according to a Gartner report released today. And IT itself -- especially the CIO -- will become more focused on strategic activities, not just cost-cutting, both within IT and for the business as a whole, Gartner's survey of 1,568 CIOs in medium to large enterprises across the world found.

The top 10 technology priorities for 2010 are virtualization, cloud computing, "Web 2.0" collaborative technologies, networking and VoIP, analytics and business intelligence, mobile, data and document storage and management, services and service-oriented architecture, security technologies, and IT management, according to the survey.

[ InfoWorld's Bob Lewis says that the "run IT as a business" conventional wisdom is leading IT to disaster. Find out why and what he proposes IT do instead. ]

The top 10 business priorities are business process improvement, cost reduction, increased use of analytics, improved workforce effectiveness, attracting and retaining new customers, managing change initiatives, creating new products and services, better targeting of customers, business operations consolidation, and expanding current customer relationships.

Mark McDonald, head of research for Gartner Executive Programs, notes that business intelligence and analytics had been the top technology priority for the previous five years, but has now dropped to fifth place in favor of new technology approaches centered around flexible services and information, signaling a major shift in CIOs' thinking.


Originally published on InfoWorld |  Click here to read the original story.
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