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On-demand software news, reviews, and tips, covering Software as a Service (SaaS) and Platform as a Service (PaaS) topics, including Google Apps, Office 365, Salesforce.com, and other hosted software and services.
  • IT embraces its new leaner lifestyle

    Posted September 13, 2010 - 11:07 am

    Like many budget-constrained IT executives, PHI Inc. CIO James Quinn will be heading into 2011 with a list of worthy projects that the global helicopter transportation company will nonetheless be deferring -- at least for the time being. But there are certain kinds of projects you won't find on that hold list.
  • How the Cloud, Mobile Devices Affect Application Strategy

    Posted September 8, 2010 - 4:14 pm

    Delivering applications on any device -- whether desktops or smartphones -- and from any location calls for rethinking your enterprise architecture.
  • Cox Communications Deals With Cable Guy Problem Using SaaS

    Posted September 1, 2010 - 11:33 am

    SaaS scheduling software combined with analytics helps the $9 billion company reprogram customer service.
  • Cloud Storage: How it Helps Companies Expand Globally

    Posted August 31, 2010 - 11:40 am

    Cloud storage can help companies get operations up and running quickly in a new location.
  • Bridging the Gap in Cloud Security

    Posted August 30, 2010 - 8:37 pm

    How Merit Medical protects off-premise data while offering users a single sign-on.
  • BMC BladeLogic automation software a private cloud cornerstone

    Posted August 11, 2010 - 1:27 pm

    Like a growing number of enterprise IT executives, Craig Baughn, vice president of hosting operations at Concur Technologies, a corporate travel and expense management company in Redmond, Wash., is carefully studying how to transition from a virtual environment to a private cloud.
  • Cloud Computing Is No Y2K Bonanza for IT Consulting Industry

    Posted August 3, 2010 - 3:43 pm

    Consulting, systems integration and outsourcing vendors must prepare themselves for life in the cloud, too, says Forrester Research. For traditional IT service providers, cloud is bad news in the short term, but is it really good news in the long term?
  • Strategy's Limits: A chat with Ernest von Simson

    Posted July 30, 2010 - 2:15 pm

    As co-founder of The Research Board, an exclusive, IT-focused think tank established in 1970, Ernest von Simson watched time and again as corporate leaders took their companies through change and crises over three decades. During those years, he came to believe that steadfastness is the most vital leadership characteristic for success, as he demonstrates in his new book, "The Limits of Strategy: Lessons in Leadership from the Computer Industry".
  • IT budgets pointing to the cloud, expansion

    Posted July 20, 2010 - 9:56 am

    At first, one financial services company didn't believe a cloud provider was a possible option because of financial compliance rules and client audit concerns. But it was surpised when the provider said it could meet all its needs. But the provider, in this case BlueLock LLC in nearby Indianapolis, said it could meet all the security rules, service levels and disaster recovery needs
  • Top Cloud Computing Security Risk: One Company Gets Burned

    Posted July 14, 2010 - 4:09 pm

    Virtualization and cloud computing haven't eroded the online security of most companies, analysts say. But they may be contributing to situations in which IT-service customers leave themselves vulnerable to attack because they assume their cloud provider is taking care of security.
  • Cloud security in the real world: 4 examples

    Posted June 15, 2010 - 2:25 pm

    Perhaps the best way to further understand cloud security is through specific examples. Here's a peek into a few of the biggest concerns that users have and how four companies have chosen to handle them.
  • SaaS's Troubled Adolescence: 3 Signs of Immaturity

    Posted June 1, 2010 - 9:59 pm

    A new Forrester Research survey of enterprise software buyers sheds light on SaaS's blind spots: troubling security concerns, hidden integration costs, and data migration challenges.
  • Google App Engine gains developer interest in battle with EC2, Azure

    Posted May 27, 2010 - 2:54 pm

    Business-oriented enhancements lead to increased developer interest, though cloud caution still rules
  • Cloud Computing: What CIOs Need to Know About Integration

    Posted May 18, 2010 - 4:33 pm

    Cloud computing promises the ability to move applications and systems to the location and platform that makes the most sense--in terms of risk and economics--at any given time.
  • 15 cloud companies to watch

    Posted May 10, 2010 - 11:05 am

    Innovative vendors offering ways to make the transition to a cloud-based world less daunting.
  • Google Apps FAQ

    Posted May 7, 2010 - 3:52 pm

    What is Google Apps and how does it work?
  • Los Angeles chooses Google Apps over Microsoft

    Posted April 28, 2010 - 4:07 pm

    The City of Los Angeles government is deploying Google Apps to alleviate three problems: a crushing budget deficit, IT staff shortage and widespread dissatisfaction with the current office software system.
  • Google Apps vs. Microsoft Office

    Posted April 28, 2010 - 4:06 pm

    Microsoft has long dominated the e-mail, collaboration and office tools market, but Google is launching a strong challenge.
  • 10 useful Google Chrome Experiments

    Posted April 22, 2010 - 9:00 am

    These JavaScript programs bring flashy graphics to your Web browser -- without Flash.
  • How to Negotiate a Better Cloud Computing Contract

    Posted April 21, 2010 - 3:54 pm

    The typical cloud computing contract can look downright simple to an experienced IT outsourcing customer accustomed to inking pacts hundreds of pages long that outline service levels and penalties, pricing and benchmarks, processes and procedures, security and business continuity requirements, and clauses delineating the rights and responsibilities of the IT services supplier and customer.
  • Cloud Computing: Early Adopters Share Five Key Lessons

    Posted April 15, 2010 - 3:25 pm

    While some large enterprises have moved their information-technology infrastructure to a third-party managed service to save costs, small firms--especially startups--have come to rely on cloud services to cut initial outlays and help them focus on the core services and products.
  • Interop Planning Guide: Cloudy forecast

    Posted April 12, 2010 - 9:51 pm

    To say that this year's Interop will feature a lot on cloud computing would be an understatement. Of course, cloud computing is only one of the many topics experts at Interop are due to discuss this year. If you're not interested in the cloud, you can always attend sessions on virtualization, mobility, VoIP and more. This Interop Planning Guide should help you pick out the most interesting sessions with the most relevant speakers to match your area of expertise.
  • Multi-tenancy in the cloud: Why it matters

    Posted April 12, 2010 - 9:22 pm

    Whether an IT organization is going with public or private clouds, it's important to understand the nuances of multi-tenant architecture. For public clouds, IT managers need to understand the degree of multi-tenancy supported by whichever vendor they are looking at. For private clouds, the entire responsibility of designing a multi-tenant architecture rests with the IT managers.
  • What Does The Cloud Really Look Like?

    Posted April 2, 2010 - 9:31 am

    The reality of cloud computing has always been a lot more about the nuts and bolts of data-center operations than about the metaphor of on-demand computer power flowing from anonymous sources somewhere on the other end of the network connection.
  • Cloud security's seven deadly sins

    Posted March 31, 2010 - 3:12 pm

    A security expert warns organizations making a foray into cloud computing may know familiar terms like multi-tenancy and virtualization, but that doesn't mean they understand everything about putting applications in the cloud.
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