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On-demand software news, reviews, and tips, covering Software as a Service (SaaS) and Platform as a Service (PaaS) topics, including Google Apps, Office 365, Salesforce.com, and other hosted software and services.
  • Building the Google smartbook dream machine

    Posted December 7, 2009 - 9:10 am

    InfoWorld's 10 essentials for the smartbook revolution to succeed
  • Can Windows Azure deliver on IT's interest in it?

    Posted December 3, 2009 - 9:10 am

    IT specialists see potential for Microsoft’s cloud platform to take care of peak compute loads
  • Can Google really hack it in business?

    Posted November 30, 2009 - 8:40 am

    InfoWorld compares Google Apps' promises with the reality of what it delivers
  • Top 5 Chrome OS myths debunked

    Posted November 23, 2009 - 8:39 am

    Google has lifted the veil on its new, Web-based netbook OS, but it might not be what you think it is
  • Why Chrome OS will fail -- big time

    Posted November 20, 2009 - 8:40 am

    A lack of flexibility will doom Google's latest ego trip to the dustbin of history
  • Inside One Firm's Private Cloud Journey

    Posted October 28, 2009 - 4:48 pm

    Travel booking and expense firm Concur Technologies uses virtualization and an infrastructure-as-a-service model to slash costs and deployment times for internal business groups. Bonus benefit: Improved compliance tracking.
  • 10 great Google Apps add-ons for the enterprise

    Posted October 27, 2009 - 1:36 pm

    Over the past six months, dozens of developers have built apps to make Google's office wares (Apps, Docs, Gmail, Calendar) more appealing for the enterprise. The following is a selection of these apps. They range from the practical (backups) to the creative (a freebie VPN replacement based on Google Talk).
  • Speed-building apps on Force.com

    Posted October 26, 2009 - 10:31 am

    It took just over 15 minutes for Shaul Gorsht to create a custom expense application from scratch complete with custom fields, a modified sharing model, adjusted layout and an approval process.
  • From Sidekick to Gmail: A short history of cloud computing outages

    Posted October 18, 2009 - 10:09 pm

    This past week's Microsoft-T-Mobile-Sidekick data loss mess is the latest in a string of high profile cloud computing outages that have grabbed headlines over the past couple of years. Inevitably, the coverage of the initial outage (as well as cloud security breaches) is followed by explanations of why the outage happened (human error, network equipment, hackers, etc.) and analysis stories pointing out the pitfalls of putting your faith in the cloud.
  • 5 Things to Know about SaaS Contracts

    Posted October 18, 2009 - 9:40 pm

  • Behind Enemy Lines: Salesforce.com, Rimini Street

    Posted October 17, 2009 - 10:04 pm

    Both tech vendors are aiming to change the rules of game for enterprise software. And while they're going about it with two different business models, the companies share some things in common.
  • L.A. still projects benefits from a move to Google Apps, report says

    Posted October 17, 2009 - 10:01 pm

    The city of Los Angeles remains optimistic that replacing Microsoft Office and Novell GroupWise with the hosted Google Apps product could cut costs while providing added capabilities.
  • Why Security Matters Now

    Posted October 17, 2009 - 9:34 pm

    Today's most compelling technologies are giving you the biggest security headaches. Social networking sites such as Twitter, Facebook and LinkedIn enhance collaboration and help your company connect with customers, but they also make it easier than ever for your employees to share customer data and company secrets with outsiders.
  • Reporter's Notebook: Oracle OpenWorld 2009

    Posted October 15, 2009 - 1:48 pm

    Highlights and lowlights from this year's show: Cloud talk eclipsed by real-life rain, too many #oow09 tweets, not enough specifics about Fusion or Java plans, and an action-packed visit by California Gov. Arnold Schwarzenegger. CIO.com's Thomas Wailgum shares his favorite tidbits from the Ellison extravaganza.
  • SaaS Vendors Can Win Over Customers with Honesty

    Posted October 11, 2009 - 9:26 pm

    How do Salesforce.com, Workday, NetSuite and others respond to unplanned outages? With the type of honesty and transparency that is critical to the future of cloud computing. Watch and learn, Big ERP.
  • Facing big budget cuts, county turns to thin clients, SaaS

    Posted October 8, 2009 - 2:21 pm

    Milwaukee County hopes to move to software as a service (SaaS) applications and personnel outsourcing to reduce costs in the wake of significant budget cuts.
  • 5 Mistakes a Security Vendor Made in the Cloud

    Posted September 30, 2009 - 2:38 pm

    Here's the cautionary tale of how one security vendor went astray in the computing cloud, and what customers can learn from it.
  • Defining Cloud Security: Six Perspectives

    Posted September 29, 2009 - 12:32 pm

    Cloud computing is all the rage these days, but confusion abounds over how best to secure it. Here, six IT security practitioners share their ideas on the key components of a cloud defense.
  • Cloud Computing Definitions and Solutions

    Posted September 10, 2009 - 10:30 pm

    CIO.com's guide to cloud computing and its various flavors, risks and rewards, providers, and more.
  • Bending the back office: Open source CRM and ERP

    Posted June 25, 2009 - 3:41 pm

    Open source "alternatives" from SugarCRM, Openbravo, and Compiere have tapped the power of open source development to make customization easy, but the line between community and commercial is quickly crossed.
  • Busting the nine myths of cloud computing

    Posted June 23, 2009 - 1:28 pm

    Vendor hype and IT self-delusion can quickly lead to disappointment. If you're considering a cloud strategy, don't get fooled by these false premises.
  • Salesforce.com: What Your CFO Needs to Know

    Posted June 22, 2009 - 10:51 am

    Whether your finance department is a one-man band or a big organization, they need to understand how SaaS applications (and particularly Salesforce CRM) change a lot of the financial assumptions. What issues do you need to think about? What new decisions will you have to make? How should you measure success? Here are some CFO guidelines for making better decisions.
  • VMware’s vSphere brings storage flexibility, greater speed to SaaS provider

    Posted June 16, 2009 - 4:45 pm

    When VMware launched its latest virtualization platform, vSphere, it introduced the phrase “cloud operating system” to the IT industry. The terminology may seem like a marketing gimmick, but there are real-world benefits in the over-hauled virtualization software, as one early user of vSphere has found.
  • 5 Facts About ERP That You May Not Know

    Posted June 15, 2009 - 2:00 pm

    ERP may be linked with complexity, high cost and 18-month rollouts, but enterprises today have many alternatives to behemoths SAP and Oracle. On-demand and software-as-a-service (SaaS) vendors offer robust ERP product sets, and open-source apps can be bought via Amazon.com's EC2 platform.
  • How to Make IT More Cost Effective

    Posted June 15, 2009 - 1:58 pm

    Many employees don't understand all the business events that drive internal IT consumption and determine the cost of providing technology. But if you don't know what moves the needle on IT, you can't make defensible decisions about how to improve those numbers.
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