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On-demand software news, reviews, and tips, covering Software as a Service (SaaS) and Platform as a Service (PaaS) topics, including Google Apps, Office 365, Salesforce.com, and other hosted software and services.

On-demand Software Reviews

  • Review

    How to tell if your Twitter, Facebook and LinkedIn efforts are paying off

    Posted April 1, 2013 - 12:50 pm

    Expion wins our test of eight enterprise-grade social media monitoring tools

  • Review

    Office 365 mixes new features, familiar feel and bridge to the cloud

    Posted March 28, 2013 - 4:13 pm

    The new Office 365 and its enterprise-grade cloud services are a good option for a business of any size. We look at the Windows 8 experience, the desktop-cloud connection and which of the new features will most appeal to both end-users and IT admins.

  • Review

    Hands on with Google Keep: Can it slay Evernote?

    Posted March 21, 2013 - 8:48 pm

    Evernote who? Google is taking on the perennial digital note-taking favorite with Google Keep, a service that lets you store quick notes, checklists, Web links, and photos for things you need to remember or keep track of.

  • Review

    Fear of Facebook: 7 free apps that guard your privacy

    Posted March 18, 2013 - 6:53 am

    Facebook users are constantly being told that their privacy is under siege. Here are seven apps that can help secure your personal data.

  • Review

    SocialBro analyzes your Twitter community

    Posted March 8, 2013 - 12:09 pm

    SocialBro is a handy tool for analyzing your Twitter community, and its free version boasts a slick interface.

  • Review

    Webmail war: Gmail vs. Outlook.com vs. Yahoo Mail

    Posted March 1, 2013 - 10:22 am

    The three most popular free Web-based email services have all seen big changes recently, from revamped interfaces to advanced features. Does Google, Microsoft or Yahoo now deserve your webmail business?

  • Review

    Review: Office 365 turns up the heat

    Posted February 27, 2013 - 12:34 pm

    Latest blend of Exchange, SharePoint, and Lync servers in the cloud combines an excellent feature set with easier setup and management

  • Review

    Cryptocat review: Chat client includes encryption

    Posted February 2, 2013 - 8:45 am

    Chatting online is easier than ever; chatting securely, not so much. The chat clients built into Facebook and Gmail emphasize ubiquity and ease of use over encryption. Cryptocat is one chat client that says you can have both security and convenience, and made quite a splash upon arrival.

  • Review

    Office 2013 is the best Office yet

    Posted January 29, 2013 - 4:27 pm

    With Office 365 Home Premium, Microsoft brings excellent cloud features and pay-as-you-go pricing to the world's best office suite

  • Review

    Hands on with Facebook Graph Search: Interesting, but disappointing

    Posted January 24, 2013 - 5:12 pm

    When I first heard about Facebook Graph Search, I expressed some doubts about how useful the feature would be for churning out practical results. Now that I have access to the feature, those doubts about whether most Facebook users will get much use out of it have only intensified.

  • Review

    Roozz rents software in the cloud

    Posted January 22, 2013 - 4:18 pm

    Hulu did it for video, and Spotify did it for music. Now Roozz is hoping to do the same thing for software: bring it to the cloud, in a hosted, pay-as-you-need-it format.

  • Review

    Review: the ups and downs of iTunes 11

    Posted December 8, 2012 - 8:32 am

    As you're undoubtedly aware, Apple released the latest version of iTunes recently--iTunes 11. And it's quite a bit different from the versions that came before, at least in its appearance. I'm joined today by Kirk McElhearn, the guy responsible for Macworld's review of iTunes 11.

  • Review

    Collaborating and videoconferencing over the cloud with OmniJoin

    Posted December 3, 2012 - 4:31 pm

    We review Brother's OmniJoin Web and videoconferencing service.

  • Review

    Streaming music showdown: Xbox Music versus the world

    Posted November 24, 2012 - 8:05 am

    If music soothes the savage breast, then why are so many 800-pound gorillas slugging it out in a battle for your eardrums? Microsoft recently stepped back into the streaming music fray with Xbox Music Pass, a revitalized Zune Pass replacement that's baked right into Windows 8 and Windows RT. It may be pretty and it may be (somewhat) free, but Xbox Music Pass faces stiff competition from a crowd of contenders that includes heavyweights such as Pandora, Rdio, Slacker and Spotify.

  • Review

    Review: 6 Business dashboards that help CIOs manage employees, Web services

    Posted October 31, 2012 - 3:08 pm

    These six dashboards help IT executives make key decisions by putting data from a variety of enterprise applications and services at a CIO's fingertips so he or she can better manage employees, website activity, development projects and more.

  • Review

    Gmail vs. Outlook.com: Which offers the best email in the cloud?

    Posted September 27, 2012 - 11:08 am

    There’s an elephant in the room, and it’s wearing a Microsoft T-shirt.

  • Review

    Web conferencing showdown: What's the best software for online meetings?

    Posted September 24, 2012 - 11:59 am

    It's become a maxim of modern business life: Your most important meeting of the year won't take place in a conference room, but rather online with all attendees viewing a common computer screen.

  • Review

    10 essential WordPress plugins

    Posted September 9, 2012 - 8:50 pm

    WordPress has developed into a full-fledged content management system. We look at 10 essential plugins that make it even better.

  • Review

    SkyDox lets you share and collaborate, easily

    Posted July 16, 2012 - 2:59 pm

    SkyDox, a primarily cloud-based service, offers file sharing and collaboration in an easy-to-use format--and it won't break the bank either. That's a rare combination that makes the thirty-day free trial of this $15/month product worth taking a look at.

  • Review

    Review: Up close with NetSuite's deep ERP

    Posted June 13, 2012 - 10:55 am

    NetSuite offers extensive ERP, CRM, and other business management functionality to organizations that recognize the value proposition associated with SaaS

  • Review

    VeriFone SAIL review: mobile payment processor has some impressive features

    Posted June 2, 2012 - 7:50 am

    VeriFone, one of the largest payment-processing companies around, developed SAIL after startups such as Square successfully created a new market to provide very small businesses with payment-processing services. SAIL comes with a free card reader and an app for iOS 4.3+ devices; the company plans to add Android phone and tablet support in the months to come. Using the SAIL pay-as-you-go plan, you can accept Visa, MasterCard, and Discover cards for a per-transaction fee of 2.7 percent, or 3.7 percent for keyed-in transactions. The transaction fee for American Express cards is higher, at 3.7 percent.

  • Review

    PayAnywhere review: a feature-rich mobile payment processor

    Posted June 2, 2012 - 7:50 am

    With PayAnywhere's free card reader and app for iOS 4.0+ devices, Android 2.1+ phones (but not tablets), and BlackBerry 4.7+ devices, you can accept Visa, MasterCard, American Express, and Discover cards with a transaction fee of 2.69 percent per swipe. Keyed-in transactions are subject to a fee of 3.49 percent plus 19 cents.

  • Review

    Intuit GoPayment review: processing system includes a sturdy card reader

    Posted June 2, 2012 - 7:44 am

    The Intuit GoPayment mobile payment processing system includes a free card reader and apps for iOS 4.0+ devices and most Android phones and tablets. Using this pay-as-you-go service, you can accept Visa, MasterCard, American Express, and Discover cards for a fee of 2.7 percent of the total sale for swiped transactions, or a 3.5 percent fee for keyed-in transactions. Opt for Intuit's $13-per-month subscription plan, and your fees drop to 1.7 percent per swiped transaction, or 2.7 percent per keyed-in transaction.

  • Review

    Square mobile payment system review: tiny reader, simple apps

    Posted June 2, 2012 - 7:25 am

    Square offers a free card reader and app for iOS 4.0+ devices and Android 2.1+ phones (it also works on some Android tablets, but none are officially supported). Through the Square service, you can accept Visa, MasterCard, American Express, and Discover cards for a transaction fee of 2.75 percent per swipe. You have the option of waiving signatures for charge amounts less than $25 (but customers can't add tips unless they sign). The fee for keyed-in transactions is 3.5 percent plus 15 cents. You can issue full refunds (but no partial amounts) within the app or via the Square Web interface.

  • Review

    Four mobile payment systems tested and compared

    Posted May 30, 2012 - 1:37 pm

    Accepting credit cards used to be expensive and complicated: You needed to set up a merchant account with a bank, you had to buy or lease a card reader, and you had to pay a setup fee, subscription fees, and fees on every sale you made. Today, a swarm of credit card processing apps for smartphones and tablets has rendered the process easier, cheaper, and highly mobile.
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