CRM Tips: Don't Let Leads Die Prematurely
Even if you're not a Monty Python fan, "Bring out your dead" from The Holy Grail movie is a sick but funny sequence. That vignette is surprisingly relevant to how you handle leads in your CRM system.
Salesforce-Adobe deal could boost Force.com profile
Flash linkage to Force.com helps establish the cloud platform as a separate entity from Salesforce.com's core CRM system
Speed-building apps on Force.com
It took just over 15 minutes for Shaul Gorsht to create a custom expense application from scratch complete with custom fields, a modified sharing model, adjusted layout and an approval process.
Behind Enemy Lines: Salesforce.com, Rimini Street
Both tech vendors are aiming to change the rules of game for enterprise software. And while they're going about it with two different business models, the companies share some things in common.
Hosted call center app turns to Salesforce Service Cloud
You can thank Moore's Law and competition for the long-standing pattern of many expensive IT technologies coming down in price over time to the point where SMBs can afford them. Software-as-a-service and cloud computing have accelerated this trend, to the point where even sophisticated hosted call-center systems are now available for a fraction of the price that installed systems cost.
Salesforce.com, Cisco partner on SMB call-center tech
jfruh
Apple syncing patent can't come soon enough
pasmith
New Twitter features borrow from 3rd party clients
Esther Schindler
Open Source Changes the Software Acquisition Process
mikelgan
How to set up continuous podcast play on the new iTunes
David Strom
Five important Windows 7 mobility features
sjvn
Guard your Wi-Fi for your own sake
Sandra Henry-Stocker
Grepping on Whole Words
Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
Join the conversation here
Quick, practical advice for IT pros. Made fresh daily.
Want to cash in on your IT savvy? Send your tip to tips@itworld.com. If we post it, we'll send you a $25 Amazon e-gift card.












U.S. Army tries out Salesforce.com in recruiting
Salesforce.com's Social Media Smarts Could Help You
CRM on the Cheap: Five Strategies That Really Work
Salesforce.com treads fine line with InStranet buy
Twitter Creeping into Companies
Jigsaw launches CRM data updating service
VARs rethinking services
Wall Street Beat: Salesforce, HP, M&A in the spotlight
Salesforce's latest homes in on content, collaboration
Google, Salesforce.com urge cloud deployments