8 companies hit with lawsuit over Carrier IQ software

It's the third lawsuit to be filed since privacy controversy started last week

By , Computerworld |  Security, Apple, AT&T

Apple is one of eight companies that have been named in another class-action lawsuit filed over the use of Carrier IQ software in mobile handsets.

The lawsuit was filed last Friday in U.S. District Court for the District of Delaware and accuses Carrier IQ, three wireless carriers, and four handset makers of violating the Federal Wiretap Act, the Stored Electronic Communications Act, and the Federal Computer Fraud and Abuse Act.

The complaint (download pdf) was filed on behalf of four individuals, who are described in court papers as owners of mobile handsets with Carrier IQ software on them. Those named in the lawsuit besides Apple and Carrier IQ, are AT&T, Sprint, T-Mobile , HTC, Samsung and Motorola. All of these companies have admitted that their handsets include Carrier IQ software.

The carriers have insisted that the software is being used only for network diagnostics purposes while the handset makers have claimed that they integrated Carrier IQ in their devices only because the carriers specifically asked them to.

This is at least the third publicly known lawsuit seeking class-action status that has been filed over the Carrier IQ issue since a major controversy over its software erupted late last month.

Carrier IQ, based in Mountain View, Calif., sells software designed to help wireless service providers and device makers identify and diagnose service and quality-related problems, such as dropped calls and battery drain. The software can be used to collect data for analyzing service quality, device quality and what Carrier IQ calls mobile customer experience.


Originally published on Computerworld |  Click here to read the original story.
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