April 09, 2012, 3:31 PM — This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.
IT has been handed the responsibility of adapting security and access policies to accommodate our mobile phones and tablets. The expense of mobile device management (MDM) has become another accepted cost of doing business. But what if MDM was a cost saver?
Security was the impetus for the first MDM solutions. Companies recognized the need to protect corporate assets on the devices, and witnessed the headlines and damages to company reputation that could result from a malicious phone app stealing employee contact information or worse. With liability at stake, securing mobile devices became the top priority.
CLEAR CHOICE TEST: How to protect smartphones and tablets
Basic MDM solutions still focus on preventing unauthorized access to corporate data and avoiding the risk of a public relations fiasco around data breaches or thefts. However, an MDM solution can do a lot more.
A holistic device management platform can merge two previously distinct areas: mobile device management (MDM) and telecom expense management (TEM). The combination of MDM+TEM creates a mobile device lifecycle management solution that can actually pay for itself. In fact, in most cases, these expanded MDM platforms directly contribute to the bottom line with as much as a 30% annual reduction in mobile device-related expenses.
This is not as simple as just deploying separate MDM and TEM applications. The diversity of devices, operating systems, apps and carrier services complicates the aggregation and sharing of device status and activity. A single, integrated, holistic device lifecycle management solution is required to cover it all: security, applications, device oversight and expense control.
Complete mobile lifecycle management