Cisco offers API to fight call fraud

By , Network World |  Security, Cisco, interop

The API can also be use for non-security-related applications, Cisco says. Companies can use it to ensure regulatory compliance through its call recording or to collect volumes, duration and related details for business operations.

Cisco says it is using it to dynamically select and record specific calls collected by its MediaSense media data capture and storage application for quality monitoring purposes in contact centers.

The API and SecureLogix application on UCS Express are available now.

Read more about wide area network in Network World's Wide Area Network section.


Originally published on Network World |  Click here to read the original story.
Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Answers - Powered by ITworld

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Ask a Question