November 05, 2012, 1:24 PM — Last week, my company was paid a visit by some interesting malware. This time, it was ransomware: malicious software that disguises itself as "security software" but actually holds the system hostage to trick the user into paying money to the software's handlers. This is the same kind of trickery I wrote about when I experienced a FakeAV infection.
Based on that experience, I know this malware is insidious. It embeds itself deeply into the computer, even below the file and operating system levels. There's no point in trying to clean it -- it will just come back. So I instructed the desktop team to wipe the infected computers and reimage them.
We were lucky -- only two users got infected by the compromised ad. The news service displays lots of ads in a rotation, so the chances of getting the compromised one are pretty small, at least on a single visit.
I had my team contact the news service to let people there know about the compromise. Even though it's not their fault directly, they will want to take some kind of action to ensure that other innocent visitors don't experience the same infection. In fact, it's possible the people who run the ad service are unaware that one of their ads is infecting potential customers. There are many ways an attacker can compromise code served up by Web servers, without the knowledge or participation of the webmaster.
I decided the best way to get rid of this particular nuisance is to block the category of all Web advertisements. Who needs them, anyway? (Well as it turns out, some people do -- I received a couple of requests to unblock the ad category, but in general, ads are an annoyance that users don't want). So one outcome of this experience is that my company's Web browsing experience is slightly less annoying than it was before.