One takeaway here: Everyone works better during a crisis when there is a predefined procedure, with checklists and next actions already clearly laid out. Don't deprive your incident response team of this wisdom. This is something you can do today at no cost. Get a team together, talk about your response and write the plan down. Be prepared.
DDoS attacks, cyber-intrusion events and other nefarious acts are simply a fact of life in an Internet-connected world. The key responsibility you have as a CIO is to make sure you have prepared for attacks, have a plan to mitigate them when they occur and have done your best to make your company able to withstand the attacks. The prospect of facing an attack with anything less should be a scary thought that kicks you into gear.
Jonathan Hassell runs 82 Ventures, a consulting firm based out of Charlotte. He's also an editor with Apress Media LLC. Reach him via email and on Twitter. Follow everything from CIO.com on Twitter @CIOonline, on Facebook, and on Google +.
Read more about cybercrime in CIO's Cybercrime Drilldown.