Others have mixed feelings about such tactics. Mankovich says sharing information about breaches "bears consideration," but he worries that any shared information could jump the fence to the outside world. "My first reaction is that, with 124,000 employees in 60 countries, we couldn't avoid it going public," Mankovich says. "We must consider the downside of providing the bad guys with attack intelligence. That in itself might increase risk."
Ultimately, convincing employees to remain vigilant is a job shared by both IT and the business. "We really have to understand how the workforce is changing, how are we changing the workforce, and how the expectations of people who use our products or partner with us are changing," Mankovich sums up. "The job is endless, but it's exciting."
This version of this story was originally published in Computerworld's print edition. It was adapted from an article that appeared earlier on Computerworld.com.
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