In August, the company released its first Global Government Requests Report. In many cases, Facebook didn't turn over data to a government despite a request.
Law enforcement often don't know how to ask for the information they're looking for, such as not being specific enough about what user they're seeking information on, Sullivan said. Other times, the account requested doesn't exist or can't be identified.
All requests are reviewed manually by a team to ensure they meet legal standards, which can be incredibly complicated. "As is apparent from the statistics, a decent percentage of requests that we get are not legally sufficient," Sullivan said.
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