January 09, 2009, 4:12 AM — If youâ€™re like most people, then youâ€™re already using anti-virus software and have implemented anti-spam controls so that unwanted email does not reach your inbox. Occasionally I look at my â€œspamâ€ folder and am surprised to see emails in there that I would ordinarily read. Some are even emails that I must read.
The industry has come to refer to these falsely removed emails as â€œfalse positiveâ€ email. An email incorrectly identified as a â€œfalse positiveâ€ is basically a false alarm. But what is unfortunate is that it is the equivalent of placing a bill or other important piece of mail on top of your trash pile when separating your paper mail.