Small business

Small Businesses Evading Microsoft Exchange E-mail

February 23, 2009, 12:23 PM — 

One of the few newsletters I read no matter the topic is the daily update from Ferris Research. I've had the pleasure to meet David Ferris a time or two, and he's a smart guy surrounded by other smart guys, which is why their updates are full of useful information. I especially appreciate David's group when they agree with me, such as when they reported “Exchange Losing Ground to Gmail in SMB” the other day.

I strongly advise small companies, such as the group of companies with fewer than 100 employees mentioned by the Ferris update written by David Sengupta, to avoid hosting their own e-mail server. Why? Because they almost always choose Microsoft Exchange, then lament the money, time, and aggravation that comes with that decision. Sengupta correctly reported small businesses complain about the licensing costs (money) and effort to manage multiple servers just to get e-mail the Microsoft way (time and aggravation).

The Ferris update mentioned above focuses on those companies switching over to the subscription version of Gmail from Google. companies pay $50 per user per year and let Google handle the mail server headaches. The paid version offers up to 25GBs of storage per mailbox, which is a mind-boggling amount of e-mail. Google users also leverage the excellent spam filtering and easy searching for old messages that come by default in both the free and paid versions.

Can you do everything with Gmail you can do with Exchange? Yes, and more. Of course, you can also use other hosted e-mail services and get many of the same features, but Google seems to be one of the lowest price options out there. Can you run a different e-mail server internally than Exchange and host your own e-mail with less money and less hassle? Yes. See my report on one option, Kerio, in this post about Plugging iPhones Into Small Businesses.

Let's see, avoid Exchange and also avoid spam, viruses, constant Microsoft updates, and overloaded mailboxes on personal computers. I think that's a great idea, and I'm glad Ferris Research brought it up. See why I think they're smart?

Sign up for ITworld's Daily newsletter
Follow ITworld on Twitter @IT_world

I like it!
Comments

Gmail is not business-strength

Gmail is a good alternative for many very small businesses, but it is missing many features. SMBs should look at Unison instead (www.unison.com) which is powerful like Exchange and also integrates a PBX and IM server. I have installed it for a few clients and they love it.
| reply

Kerio looks very

Kerio looks very interesting. Looks like it can do everything my clients would need. Has anyone had experience?
| reply

Exchange Alternatives

While there are a large number of alternatives to running Exchange on your own servers hardware and maintenance are not the only considerations. Security and ownership of the often business critical information contained in email messages also needs to be considered.

With this in mind many organizations will always prefer to host their own messaging system. While this article specifically mentions Kerio, there are many other alternatives, often providing very similar functionality to Exchange but in a much more scalable and easily managed manner. This article on eWeek considers serious alternatives to Exchange and is worth a read.
| reply
peer-to-peer

Esther Schindler
If the comments are ugly, the code is ugly

claird
SVG a graphics format for 21st century

pasmith
Take Chrome OS for a test spin

Sandra Henry-Stocker
Solaris Tip: Have Your Files Changed Since Installation?

sjvn
64-bits of protection?

jfruh
Android fragments vs. the iPhone monolith

mikelgan
What Gizmodo missed about the Pro WX Wireless USB disk drive

 

Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325

Join the conversation here

The Daily Tip

The Daily TipQuick, practical advice for IT pros. Made fresh daily.

Hot tips:

Want to cash in on your IT savvy? Send your tip to tips@itworld.com. If we post it, we'll send you a $25 Amazon e-gift card.

Newsletters

Subscribe to ITWORLD TODAY and receive the latest IT news and analysis.

I would like to receive offers via email from ITworld partners.
By clicking submit you agree to the terms and conditions outlined in ITworld's privacy policy.
Featured Sponsor

AISO founders envisioned a Web hosting company that was environmentally friendly. While the company employed energy-efficient innovations like solar panels, its infrastructure produced unacceptable power and cooling requirements. Find out how AISO leveraged AMD technology to overcome their challenge in this case study white paper.

In this whitepaper, Scalar explores the opportunity to change the landscape with respect to mission critical databases built around Oracle. Leveraging technologies such as Linux, high-end commodity processing power and Oracle RAC technology to architect, design, build and maintain database infrastructure that delivers maximum availability, reliability and performance at a fraction of traditional cost.

On a typical day, weather.com, the Web site for The Weather Channel in Atlanta, serves up between 15 million and 20 million page views. But in September 2004, when back-to-back hurricanes ransacked Florida, the peak traffic on one day more than tripled: over 70 million page views by more than 7 million unique visitors. Read the full success story now.

Marketplace