How to troubleshoot sluggish apps

There's more at stake than lost productivity when application response times slow to a standstill. Company revenue also takes a hit.

Aberdeen Group recently surveyed 200 organizations and found that issues with application performance affect overall corporate revenue by as much as 9%.

"No one is safe today from the negative impact of poor application performance, whether you're a gamer, a retail outlet or a Salesforce.com user," says Jasmine Noel, principal analyst at Ptak, Noel & Associates. "The question is how much money do you have to lose if the application starts crawling along at traffic-jam speeds?"

On the one hand, multi-tiered applications help companies do better business, but on the other, the complexity of the environment in which they reside challenges network managers looking to prevent problems before they reach users and customers. Adding to the problem is the growing adoption of such technologies as virtualization, VoIP and service-oriented architecture -- which require sophisticated environments that could hinder troubleshooting efforts when problems arise.

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