For many CIOs, however, delivering new and innovative BI apps has been a bit of a Sisyphean challenge: Ballooning data volumes combined with complex IT environments have stressed legacy BI tools. Consequently, IT has been scrambling to keep up with users' desire for intuitive, easy-to-consume BI apps that incorporate all of the latest bells and whistles and corporate information sources.
That conundrum is the theme of a new Forrester Research report, Agile BI Out of the Box, by principal analyst Boris Evelson.
Adding to the difficulty of BI projects is the complexity of their underlying IT architecture and infrastructure, Evelson writes: "Multiple components must be considered including data integration, cleansing, modeling, warehousing, metrics creation and management, reports, dashboards, queries, alerts and many more, with infinite approaches to cobble them together into a useful and meaningful BI application."
Meanwhile, BI stakeholders are largely dissatisfied with BI apps' agility and flexibility, according to the results of a Forrester survey. Although packaged BI applications have had some success in delivering relief to specific business functions, Evelson contends, "they are not a panacea for addressing all of the shortcomings of traditional BI applications."
The thrust of Evelson's report is that a new way of designing and building BI applications is needed. He maintains that the "tried-and-true" BI design approach-"collecting information about all data sources, documenting every entity and attribute, creating a data warehouse or data mart based on the information collected, and then gathering specifications for BI applications"-is not always up to the challenge posed by today's complex IT environments and user demands.