When a software system fails: Should it stay or should it go?

There are a lot of things you can do to try to salvage a failed system. One solution that has to be in the arsenal is "punt."

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But, one of the reasons users abandon an application is that it just does not meet their needs at all. A cold assessment of the situation could reveal that the application was ill-conceived in the first place. If so, kill it. Or at least schedule it for execution. If it doesn't meet the needs of the business, you don't need it.

See also:
In-memory Databases Do Not Excuse Fat, Bloated Applications
The Three Rules of Reports
Third Party Software Support: Yes or No?

Mark Patterson blogs about ERP, CRM, Financials and other business software for ITworld. Follow him on twitter @dudester.

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