Microsoft offers several alternatives for users to gain the centralization, collaboration, real-time viewing and version control they crave. One of their options is to use SharePoint. With SharePoint, multiple users can take a file offline from a central repository, and when they load it back to SharePoint, authorized users are notified of changes and have the opportunity to resolve and approve conflicts.
This helps ensure version control and accuracy, Chew says. He adds that users can employ Microsoft OneNote to consolidate supporting documents, e-mail messages, images and other media and manage and store them as a unified whole.
Another option is for users to post Excel spreadsheets to the Microsoft Windows Live Sky Drive, an online storage service that is accessible to all authorized internal and external users. Though this option allows for light editing, there is no version control available, Chew acknowledges.
Finally, companies can subscribe to Office 365, Microsoft's new cloud-based service, to get the feel of Office as an online service. Office 365 costs between $2 and $27 per user per month based on application usage, storage needs and other factors. Companies can create teams to view, share and perform minor edits on files via the browser. There are also integrated instant messaging and videoconferencing features to aid collaboration.
Chew admits that Microsoft still has some work to do in making the public aware that these much-wanted features are actually available today. In fact, the company is offering free Office 2010 training for users and IT teams to help people get familiar with the product, which was released last June, he says.
"We know there are companies that never upgraded to Office 2007 and are still using Office 2003. We want to make them aware of the innovations we've made in collaboration and real-time authoring," he says. He adds that Microsoft is also working closely with partners such as Reuters to provide smoother access to real-time data feeds and other critical add-ons.
No huge migration -- yet
Melissa Webster, an analyst at research firm IDC, has studied the potential for erosion in Microsoft's market share as upstarts hit the market, and she says that for the immediate future, Microsoft will remain the leader.