After considering Salesforce Chatter and other options, Carl is leaning toward Jive's Social Intranet Solution, a product designed to let companies bring popular social networking features like activity streams and microblogging to its intranet and to let them create incentives for users to participate. The vendor also won out in terms of responsiveness: "Jive came back with their demo in a week. They were the best at demonstrating their tool."
In Jive, each employee has a profile that lists information about them, such as their areas of expertise and contact information. Anyone can post or create various content such as Word files, blog posts, SharePoint files and newsletters; any of these can be added to people's tasks and bookmarks. Jive aggregates content in a form of a news feed and each person can customize their home page depending on groups they are in or people they follow. "There was a definite positive reaction from Jive," Carl says.
Carl has just begun testing Jive and is planning a presentation to his executive team about its financial and business value. He says that so far, the amount of features and depth of the user interface were immediately better than Yammer:
"There's a wow factor with Jive. You can see everything better than you can on Yammer." Carl is only in preliminary negotiations with Jive but anticipates moving forward with them.