May 14, 2012, 8:48 PM — The Los Angeles Community College District (LACCD) will provide email and collaboration applications to about 600,000 students via Microsoft's Live@EDU cloud suite, a project for which it also considered Google Apps for Education.
LACCD, the largest community college district in the U.S., plans to start the Live@EDU rollout in the fall, focusing initially on its current students, said LACCD CIO Jorge Mata.
"This will become our official communication link with our students," he said.
LACCD plans to later include staff and professors, most of whom have email addresses on its various on-premise Exchange systems, as well as make Live@EDU available to about 2.5 million alumni.
"We're prioritizing the active students and faculty first," he said.
Until now, it has been up to the LACCD's nine colleges to independently decide whether they offer email to students via on-premise Microsoft Exchange email systems. But the LACCD decided it wanted to offer all of its students an email account, along with other collaboration applications, via a cloud-based suite, and thus piloted Live@EDU and Google Apps.
"It started as a project for students in the classroom, but it quickly evolved," he said, adding that the idea of having all students on a common email platform across all colleges soon gave rise to other potentially useful communications scenarios among other LACCD departments beyond the faculty, such as the financial aid and registrar teams.
In the end, Live@EDU won out over Google Apps for several reasons, including users' familiarity with the Microsoft products and their interfaces -- primarily Outlook -- as well as more back-end and front-end uniformity with the LACCD's on-premise Outlook/Exchange systems, Mata said.
Google declined to comment on the LACCD's decision to adopt Live@EDU, while Microsoft trumpeted the customer win in a press release. Both Live@EDU and Google Apps for Education are free.
However, the LACCD isn't banning Google Apps. Individual teams and departments will be able to use Google Apps if they choose to for email and collaboration, Mata said. However, Live@EDU will be the standard, systemwide platform.
While email communication will be the primary application, Mata thinks other capabilities of Live@EDU will also be incorporated by users, including calendaring, IM and audio/video conferencing; and document creation, editing, storage, sharing and collaboration through SkyDrive and online versions of Microsoft productivity applications including Word, Excel, PowerPoint and OneNote.
"Students and faculty, once they start learning all the capabilities, I expect they'll realize it's way more than email," Mata said.
