May 17, 2012, 10:14 PM — The London School of Economics has signed a deal with InTechnology to replace its current on-premise communications tools, provided by Siemens, with a new cloud-based solution.
The agreement will include the provision of over 3,000 telephone handsets, 1,000 softphones, 100 days training and 24/7 support for the entire university.
"The adoption of InTechnology's cloud-based service will provide LSE staff with a wide range of tools that will not only improve communication but also deliver the potential to save on travel and the associated impact on sustainability, through the extensive collaboration facilities provided by the solution," said Adrian Ellison, assistant director of IT services at LSE.
"Together we have devised a model services agreement, which we hope will pave the way for other education institutions to take advantage of cloud-based communications."
Calls will be routed over the JANET Network, which is the third largest network in the UK, connecting universities, further education colleges, research councils and community learning providers. Interconnections are provided via the Regional Broadband Consortia, which provides services to more than 18 million end-users across 1,000 institutions.
London School of Economics will make over three million calls annually using the IP based telephony solution.
"The LSE's investment is a bold move from a progressive institution and points the way forward for other education institutions looking to increase cost efficiencies while converging their telephony connectivity with their Janet IP network provision," said Tim Marshall, CEO of Janet.
The length of the deal could not be revealed, but Computerworld UK was told it is a 'multi-year contract'.