"I'm sure Microsoft will make the management of that deployment easier for IT," he said.
Ultimately, the question will be whether Office 2013 offers consumers and enterprises enough compelling reasons to expend the effort and money on upgrading.
"If they don't get this right and people skip this new version of Office, that's going to mean a lot of lost revenue for Microsoft," Osterman said.
Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.