RUN keeps all of the company configuration and global settings in a Company section, for contact and direct-deposit account information. You can also define default policies for pay frequency, taxes, earnings deductions, paid time-off, and workers' compensation.
When you're setting up employee records, you can configure federal, state, and local withholding. You can also set up direct deposit and customize items such as earnings deductions, paid time-off, and workers' compensation data. In addition to regular pay, RUN supports commissions, overtime, and 1099-MISC forms, plus reimbursement, vacation, sick, personal, bonus, and earning and compensation types. And it provides help with 401(k) and insurance plans, federal student loans, garnishments, and other deductions.
As for employee payment methods, all RUN subscriptions include free direct deposit and printing, as well as delivery of paper checks and payroll reports to your business on payday. Additionally, you can print your own checks with a microprinter or a regular printer with check stock, or on plain paper for stub printing only if you want to handwrite the paychecks. Enhanced Payroll allows you to have paychecks printed on official ADP checks and delivered signed by ADP, or to offer reloadable Visa debit cards to employees.
Just like Intuit Online Payroll, RUN works with QuickBooks, QuickBooks Online, Zero, and other accounting software products with a generic file output.
Unlike the Intuit competitor, however, RUN gives both employers and employees access to payroll information via online access and mobile apps.
Overall I found RUN to be feature-rich and user-friendly. But it could use some improvement with the help function, such as more tooltips on data fields so you don't have to consult the separate help section for an explanation of tax lingo. However, since it has 24/7 payroll support, if you're in a bind at midnight you can talk to a person to get assistance.
Intuit Online Payroll delivers what most small businesses need: help with automating the payroll basics. Its economical and user-friendly service is great for anyone without prior payroll experience. RUN, by contrast, costs much more and could improve its documentation. That said, RUN is a fine choice if you have enough money in the budget to afford its higher fees. Although RUN offers more features for midsize companies, I recommend Intuit Online Payroll for the majority of small and medium-size businesses due to its ease of use and affordability.