MLB.com hits homerun with collaboration and workflows

By , CIO |  Unified Communications, collaboration

Boysko says that deploying this platform was seamless, and employees readily adopted the new software. "We have some users that are more hardcore than others, but people were really receptive," he says. "Email is becoming more disposable, but if people still want to receive emails, they can-it's up to them what and how much they receive."

To date, Boysko says there are more than 200 people using the Central Desktop platform to better manage workflows and collaborate. He estimates that internal email has been reduced by 60% to 70%.

"For us this has been a really good addition," he says. "Whatever your workflow is that you need to streamline, you can always do it better through software like this."

Kristin Burnham covers consumer technology, social networking and enterprise collaboration for CIO.com. Follow Kristin on Twitter @kmburnham. Follow everything from CIO.com on Twitter @CIOonline and on Facebook. Email Kristin at kburnham@cio.com

Read more about business process management (bpm) in CIO's Business Process Management (BPM) Drilldown.


Originally published on CIO |  Click here to read the original story.
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