Early SAP HANA customers separate reality from the hype

SAP's claims of the in-memory database's speed and power are valid, but it still has a new product's growing pains, users say

By , IDG News Service |  Software

SAP has acquired just over http://www.computerworld.com/s/article/9230936/SAP_exec_HANA_customer_count_nears_600_pricing_tweaks_coming since the product's launch, executives said this week during Tech Ed. However, "we should do better," co-CEO Bill McDermott said in a session with press and analysts at the event. "I think we are doing better every day."

The first 500 or 600 customers are "always the harder ones," he added. "Then when you have the early adopters and success stories, you can scale on a rapid basis. I think you're going to see HANA soar. The hard part is over."

TAMKO could end up serving as just the sort of success story McDermott cited.

"We're looking at HANA not so much from a [profit-and-loss] perspective, as a quick return on investment, but as a long-term foundation for the future," Martin said. "A couple years down the line, we see HANA as a central reporting tool for us."

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com

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