December 17, 2012, 3:35 PM — The end of each year sparks an occasion for rumination on the past, as well as a longing gaze into the future. We shined up our crystal ball, rubbed our chin for a while, and sought opinions from industry analysts on what the future holds for the enterprise software market.
All cloudy in the ERP forecast: The options for, and customers' comfort with, cloud-based ERP could grow significantly next year.
Market watchers will be eyeing whether Workday has the same success winning mega-deals with its newer financials module as it did with HCM (human capital management). Microsoft's Dynamics ERP product lines should get additional cloud deployment options, as should customers of Infor and Epicor. Expect more attention to be paid to the likes of Plex and Kenandy, which specialize in cloud-based ERP for manufacturers. Meanwhile, Oracle and SAP will hope to fend off the competition overall with their own cloud modules.
With no shortage of choices now and upcoming for cloud ERP, the real question seems to be whether customers will vote en masse with their wallets.
Salesforce.com will move further into ERP: Even as it reformed its image from a cloud CRM (customer relationship management) software vendor into a full-blown platform player and moved into new application categories, Salesforce.com has yet to make an aggressive push into ERP (enterprise resource planning) software on its own, preferring instead to work with partners such as Workday and Infor.
Salesforce.com has taken one small step in the direction of ERP with the introduction of Work.com, a human resources application for managing employee performance. But Work.com can easily be added to the edges of a customer's software landscape, versus supplanting a rival product.
While it's not clear Salesforce.com will either develop a robust ERP suite on its own or acquire a vendor who already has one, in 2013 expect to see the company make some type of move, even if it's just a strengthening of partner relations. ERP simply takes up too much of the IT budget pie, and Salesforce.com will want a bigger slice.
Oracle and others will invest heavily in mobility and mobile middleware: Mobile application deployment options and design became the name of the game in enterprise software this year. SAP has made much of its mobile middleware and device management software, which it acquired through the US$5.8 billion acquisition of Sybase in 2010.