"Project managers need to be able to communicate status changes, good news and bad news to all levels of staff across different departments," says Nandi Hayes, an agent at Vitamin T, a talent agency for digital creatives.
"They also need to be able to distinguish who needs to know what, when they need to know it and how that information will be delivered," she says. "For example, a slight scheduling delay may need to be communicated to internal teams but not to the client if the key client review dates are not affected."
Skill No. 4: Know how and when to negotiate."Project managers must be excellent negotiators," says Brock Boddie, an associate program director at Huge, a global digital agency. "You're very often dealing with people who have divergent interests from your own or who appear to have no interest in understanding what you're trying to accomplish and why they should help you or fully participate," he says.
"A good project manager will invest time to understand and negotiate these relationships and figure out these stakeholder's interests, so that she can triangulate what will make her project continue to move forward. Without these negotiating skills, you may spoil or ignore these critical relationships, making project success highly unlikely," Boddie says.
Skill No. 5: Be detail-oriented. "Project management is all about the details--big ones and small ones," says Aziz Kara, head of Product Management and Design at Xtreme Labs, a mobile app and product developer. Therefore, project managers must be "meticulous about managing the details of every project and the impact each detail may have on the overall project success. Details can make or break a project, and the effective PM recognizes that."
Skill No. 6: Recognize and solve problems quickly."Inevitably, there will be times when problems and obstacles arise that involve immediate solutions," notes Michael Pesochinsky, cofounder and vice-president of GovernmentBargains.com, a free site that compiles and provides information about government auctions. "How a project manager handles these problems will separate him from the others."