Meanwhile, the apparent willingness by ITS to seek reforms is "a double-edged sword," Krigsman said. "It means [ITS] has been lacking but also means they recognize and accept there's a problem. The lack of defensiveness is very positive."
The question now is what steps North Carolina can take to right the ship. Simply hiring independent people to validate estimates won't solve the problem, Krigsman said. "The difficult part is uncovering the information that's needed in order to make an accurate estimate. That's where you get a rat's nest."
Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com