September 26, 2008, 8:05 AM — To know where you want to be, determine where you are currently at. Which level of process maturity is your organization at?
The logic and rationale behind process improvement is simple enough. By focusing on this key area you can provide better value to your clients and drive each part of the organization to achieve its business goals.
Many organizations have realized that they need some sort of process improvement initiative in order to deliver their services and products at higher standards and with greater consistency. But one of the most common obstacles organizations encounter on this road to process maturity is figuring out where to start. This can be a daunting question for anyone who is trying to embark on a process improvement effort. In reality, however, the answer is quite simple â€“ in order for you to get where youâ€™re going, you need to know where you are.
Knowing where your organization stands in terms of process maturity is the best place to begin a process improvement initiative. You can do this with a good set of tools: a list of processes within your organization, an objective eye, and a good set of standards you can measure them against. A good set of standards, which are widely accepted by industries serve as benchmarks for best practices, can give you a general idea of what level of process maturity your organization is at and what you need to do to get there.
So how do you determine your organizationâ€™s capability maturity? Read the techniques here in the full article: Determining Your Organizationâ€™s Capability Maturity