Rimini Street Keeps Cashing In
Slightly more than a year ago, Rimini Street CEO Seth Ravin announced at SAP's 2008 Sapphire show that his upstart company would offer third-party maintenance and support services for SAP's aging suite of R/3 applications, beginning in 2009.
The new SAP support would round out the third-party maintenance services Rimini Street has offered since 2005 for Oracle's ERP and CRM apps: PeopleSoft, JD Edwards and Siebel. "SAP is always talking about the importance of customer choice," Ravin told CIO.com in 2008. "And we're going to come right back and say, 'OK, now it's time for us to offer choice to the SAP customer base.'"
Now a year later, Rimini Street announced ( at Sapphire 2009, being held this week) that its support business for SAP's R/3 4.x, ECC 5.0, ECC 6.0 and BW 3.5 products is now open for business.
Ravin's timing couldn't have been any better: Maintenance and support fees are the IT gripe of the moment as SAP and Oracle customers face intense financial pressure to manage IT expenditures like never before.
SAP recently announced that it was modifying the pricing program for SAP Enterprise Support, in effect delaying the ERP giant's much-talked-about maintenance price increases. And Oracle followed suit just days later.
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