Building mashups that work

ITworld |  Software, book, Cisco

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Enterprise Web 2.0 Fundamentals

Susan Bouchard is a senior business development manager with US-Canada Sales Planning and Operations at Cisco, focusing on Web 2.0 technology and co-author of Enterprise Web 2.0 Fundamentals. In this Q&A, she discusses the power and potential of enterprise mashups for creating compellingly broader insights, or 'big pictures' that accelerate problem-solving and decision-making.

Can you offer some advice for creating good mashups?

  • Learn as much as you can from other mashup developers and constantly scan for new, innovative use cases.
  • Involve IT early in the process to allay their fears of losing governance/control of data provided by existing applications.
  • Work with existing application owners to determine which enterprise data should be surfaced in mashups.
  • Combine internal and external data in new ways designed to enable users to work more efficiently and effectively.
  • Establish a catalogue of mashup capabilities to reuse and share.
  • And something not to do?

    Never violate company data security policy. (and the 5 'H's: hide, hoard, hamper, harm, or hurry)

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