Microsoft Exchange insider tips: Cut help desk headaches with MailTips

By ITworld tips

Your programmers should dive into EWS (Exchange Web Services) to mine all the data that flows through, and gets stuck in, corporate e-mail. API documentation from Microsoft won accolades, and Atalla swears there are no hidden APIs for Microsoft use only. EWS is a SOAP-based XML Web service that can be accessed remotely from any operating system and programming language that can use HTTPS. Communicating with Exchange has become much easier with EWS tools such as Autodiscover, which will provide the settings an application should use to communicate with Exchange. Tip off your .NET programmers to dig into EWS now, because it will become much more useful in Exchange 2010, but is available now in Exchange 2007 SP1.

Quick, practical advice for IT pros. Tips, shortcuts, how-tos, and advice to help IT pros of all stripes work smarter and more efficiently. The Tip may be as simple as a time-saver that helps streamline a common task, a quick start on a hot technology, or part of a longer series of advice that focuses on a specific problem such as how to install a wireless network, troubleshooting Windows, BlackBerry support, or even favorite social networking techniques.