CA continued expanding its broad IT management software suite when for $200 million it acquired network performance management vendor NetQoS. The deal gave CA application flow capabilities that its Wily Technology acquisition didn't cover. The application performance management products from Wily coupled with NetQoS helped CA complete its application management portfolio.
"The acquisition is good because NetQoS has a focus on application delivery, so when combined with Wily, it offers a good one-two punch. Customers can visualize the links and relationships between the delivery technologies and the business applications and services with Wily, and understand the real-time application and service activity across those links and relationships with NetQoS traffic flows," Noel said.
The deal also marked a larger trend among management vendors in 2009, according to Gartner's Williams.
"Application performance management became the hot product in the availability and performance space -- this was attacked from all sides: traditional end-to-end J2EE type performance (CA Wily, Compuware, IBM Tivoli, HP, Dynatrace), network NetFlow (CA NetQoS, Opnet and Network Instruments) and end-user response time and behavior analysis (Knoa, Compuware/Gomez and Aternity)," Williams says.
IBM unveils Tivoli Live Monitoring Services
IT management software delivery models experienced some transformation in 2009, with several vendors offering their typically licensed software as services. IBM, for instance, packaged sophisticated technology such as Tivoli monitoring as easily digestible services paid via subscriptions. Tivoli Live Monitoring Services provides technology hosted in IBM's cloud computing environment, which enables IBM to provide customers with monitoring capabilities without large upfront investment or ongoing maintenance.
"Tivoli Live gives customers the ability to have hybrid service delivery models with one integrated console," says Al Zollar, general manager at IBM Tivoli. "On-premise or off-premise, the person working in the operations center is looking at the same dashboard. We wanted to be able to deliver the same service management software through flexible service delivery models and enable customers to adopt hybrid scenarios."