Vendors such as Oracle covet their maintenance revenue streams, which provide healthy profits in a time of slowing software license sales.
Rimini Street is apparently managing to siphon off some of Oracle's support business. Its revenue nearly tripled in 2009, according to a statement released Tuesday by the privately held company. Specific revenue totals were not disclosed. Rimini Street claims to have Fortune 500 companies among its customers.
"I'm not surprised Oracle would feel it needed to take some kind of action to protect against customer defection and slow that process," Ravin said.
He declined to respond in detail to the suit's allegations but said, "we do what our customers ask, within their license rights."