February 22, 2010, 9:04 AM — "My job is like a guy playing golf and he gets paid for it. I passionately love IT," says Eloff Scholtz, a technical advisor at Northwest Provincial Government of South Africa.
When I read those words, I smiled. Hearing from someone who loves his job is such a nice change from the chorus of career unhappiness that swelled during these most recent, financially challenging years.
Scholtz had written to tell us what he likes best about WAN optimization gear from Expand Networks' and switches from Enterasys, and he wound up sharing his affection for his career. His other comments are part of our "fave raves" collection, which highlights IT pros' favorite tech products. (You can find out which products IT pros like best here.)
We limited that feature to one rave per product. But in a handful of instances, more than one person wrote to us about the same product. In this article, you'll hear from the IT pros we didn't include in the main feature. They're equally passionate about their go-to gear.
Like Fred, a 25-year IT veteran and director of network services at a healthcare organization. He raved about the visibility he gets with Xangati's application management software.
"Prior to Xangati, I was in the dark about apps on the network. This lack of visibility made it very difficult to identify and resolve performance issues that the network was unfairly receiving the blame for," Fred says. "With Xangati, we can see the problems live as they happen and we can DVR record them. The system is so useful to me that it's up and running on my desktop all the time. It makes us so much more efficient in the troubleshooting realm, which is very important given that we have a small IT staff supporting a mission-critical hospital operation."
Christopher Blake, a workstation administrator for Benchmark Group, raved about systems management gear from Kace (which Dell just acquired).
"The Kace products are easy to use, have saved me hundreds of man hours over the course of ownership and consistently get new features and improvements," Blake says. "We are now able to roll out software to hundreds of workstations, maintain an organized help desk, get reliable information about a machine and its history, ensure security patching for many vendors and maintain software license compliance. All of that without increasing staff one bit."