How it Adds Up
Delphi Capital Management
Delphi Capital Management is an insurance carrier. The company was incorporated in 1989 and is a subsidiary of Delphi Financial Group, a billion-dollar public insurance holding company.
How Delphi Capital Saved: By replacing a tape-based backup system with an SaaS service, Delphi Capital eliminated 20 hours a week of mundane administrative tasks and avoided hiring an IT administrator at a salary of about $60,000 a year.
Tool Used: i365's EVault Managed Backup Service
Time Frame: One week performing a cost-benefit analysis comparing the price of an on-premise approach with an SaaS model, as well as various providers of online backup services. The deployment of i365's EVault was completed within hours.
Checks and Balances
Phil Mentesana, Delphi's CTO, adopted a security checklist that involved verifying i365's customer references, paying a premium to store its data in an iron-clad SunGard facility, retaining ownership of its data, and limiting i365's access to data encryption keys.
Because of the proprietary nature--and vast amount--of Delphi Capital's data, Mentesana insisted on a dedicated vault to prevent its data commingling with that of other firms. A dedicated vault manager also ensures "English-speaking, timely" tech support.