Amazon S3 systems failure downs Web 2.0 sites

July 21, 2008, 10:26 AM —  Computerworld Australia — 

A systems failure at Amazon's S3 hosted storage service this morning has affected a host of Web 2.0 applications such as Twitter and SumgMug, which are dependent on it for the delivery of their applications.

At 9:05AM PDT on Sunday (AEST 2.05 AM Monday) Amazon issued an outage report, claiming it was experiencing "elevated error rates with S3". According to Amazon, the outage affected sites in the US and EU.

As a consequence, a variety of businesses such as Twitter, digital photo sharing Web site, SmugMug and The Huffington Post all had issues. Twitterers were claiming their avatar images could not be displayed. The Huffington Post was also unable to display images to its stories, while SmugMug could not offer any service at all.

"We're not happy about it, of course, but we are prepared for it and expect there to be no data loss or any long-term reduction in service," said a post to the SmugMug homepage earlier this morning.

Another of the sites to be affected was Jungle Disk, which provides data and file storage. Its tag line is: "Reliable online storage powered by Amazon S3."

However, at 5:12 PM PDT (10.12 AM AEST) the S3 site was restored.

"We are confirming that service in both the US and EU has been fully restored. We appreciate your patience. We will provide more detail on this event once we have completed a full investigation."

» posted by ITworld staff

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"Reliable online storage

"Reliable online storage powered by Amazon S3." Was that suppose to be a joke! Because it was sure funny to me, S3 is becoming like a really bad comedy routine, a quick punchline with no substance! outages are becoming way too frequent, I'm working on a new Iphone app and thought about using S3 for my backend. You can forget that now, no way, i'm going to look into more options like Nirvanix.
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Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325

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