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  • SAP: BI tool will help create 'clear enterprises'

    Posted May 12, 2009 - 11:54 am

    Companies must achieve "clarity" to navigate out of the global recession and SAP intends to help them with its BI and ERP software, co-CEO Leo Apotheker said during the opening keynote of SAP's Sapphire conference in Orlando Tuesday.
  • Rimini Street readies SAP support services

    Posted May 11, 2009 - 4:06 pm

    SAP customers chafing under the cost of annual maintenance fees will soon have an alternative, as Rimini Street on Monday detailed its plans to provide third-party support for a range of SAP platforms.
  • CRM on the Cheap: Five Strategies That Really Work

    Posted May 11, 2009 - 1:52 pm

    Your company has acknowledged that the business needs a new CRM system. But the CFO is nervous about the costs. Here are some cost containment tactics and strategies that really work.
  • SAP expands business-intelligence strategy

    Posted May 11, 2009 - 11:38 am

    SAP on Monday unveiled software for business intelligence and analytics, areas that are becoming integral to the strategy of the German enterprise applications company.
  • SugarCRM chief steps down

    Posted May 7, 2009 - 8:50 pm

    The CEO of open source CRM software vendor SugarCRM has stepped down. Board member Larry Augustin will become the interim CEO
  • IBM, Microsoft quibble over Office 2007's new ODF support

    Posted May 6, 2009 - 8:50 pm

    In the latest sniping in the long-running feud over document format standards, IBM this week claimed that Microsoft Corp.'s Excel 2007 corrupted formulas and data in spreadsheets created in the OpenDocument Format.
  • SAP buys Highdeal for its pricing and rating software

    Posted May 6, 2009 - 9:14 am

    SAP has bought Highdeal, a developer of software that helps companies to define business models for services then bill for them in real time, SAP said Wednesday.
  • SAP-IBM's Alloy application being pushed to BlackBerry

    Posted May 5, 2009 - 1:02 pm

    BlackBerry users will be able to access SAP data on the road from Lotus Notes.
  • Oracle temporarily trims support fees for older software

    Posted May 4, 2009 - 8:23 pm

    Feeling pressure from recession-hit customers and rivals, Oracle Corp. Monday said it will give small, short-term discounts to enterprises that stick with aging versions of its software.
  • Waste Management: Dropping SAP took toll on earnings

    Posted May 4, 2009 - 1:45 pm

    The waste-disposal company says the cost of "abandoning" SAP software cut first-quarter net income by $30 million.
  • Oracle aims at Microsoft with upgraded Beehive collaboration

    Posted May 4, 2009 - 11:39 am

    Oracle Corp. today announced enhancements to its recently launched Beehive collaboration software in hopes of positioning it more strongly against long-established offerings from Microsoft Corp. and IBM.
  • CRM On The Cheap: 5 Strategies That Backfire

    Posted May 4, 2009 - 9:22 am

    When you're an IT pro selling the organization on the need for the potential benefits of a CRM system, it's easy to fall into the trap of "happy ears." Everyone hears what they want to, and the expectations for the system ratchet skyward. Even if you could deliver on all the individual expectations, the total cost of the project will be laden with waste.
  • SAP executive: Business ByDesign ramp up not imminent

    Posted April 30, 2009 - 1:44 pm

    SAP may not heavily push its midmarket SaaS ERP application until late this year or 2010
  • Open source biz apps coming to the cloud

    Posted April 29, 2009 - 11:51 am

    SugarCRM makes wares available as hosted services, joining ERP provider Compiere in the cloud.
  • SAP first quarter earnings drop 16 percent

    Posted April 29, 2009 - 11:19 am

    SAP reported first quarter net income down 16 percent year on year, and revenue down 3 percent, as customers remain reluctant to spend on new software.
  • Six Ways to Get Your Employees to Use CRM Software

    Posted April 29, 2009 - 9:10 am

    Businesses are constantly facing the challenge of convincing sales teams to adopt CRM as the daily vitamin for their sales routine. Here are six proven tips to help employees overcome the user adoption challenge.
  • SAP agrees to delay full Enterprise Support price rise

    Posted April 29, 2009 - 9:06 am

    SAP has ceded to pressure from user groups, agreeing to slow the rate at which it applies a new tariff for software support.
  • Benioff calls for 'the end of maintenance'

    Posted April 28, 2009 - 5:28 pm

    Salesforce.com CEO Marc Benioff is well-known for brash pronouncements and on Tuesday delivered his latest, calling for "the end" of traditional software maintenance fees.
  • Jigsaw launches CRM data updating service

    Posted April 28, 2009 - 2:39 pm

    Contact-information vendor Jigsaw on Tuesday announced Data Fusion, a cloud-based service that ties Jigsaw's database with CRM systems such as Salesforce.com and automatically matches and updates contact records.
  • How to Win CFO Friends and Influence Business People

    Posted April 27, 2009 - 10:35 am

    Conventional wisdom and decades' worth of IT project failures and less-than-desirable outcomes tell us that every tech-related investment -- from a massive SAP ERP rollout to a small Salesforce.com SaaS CRM deployment -- comes with some amount of risk.
  • Explaining Salesforce.com to the CEO: Top 5 Payoffs

    Posted April 27, 2009 - 9:59 am

    Like any CRM vendor, Salesforce.com has its share of sales messages that may make for good press, but aren't all that relevant to a CEO. Cloud computing. APIs and infrastructure? Though you need to understand those issues as an IT pro, leave that discussion at the door when you go to see the CEO.
  • The Biggest Loser in Oracle-Sun Deal: SAP

    Posted April 27, 2009 - 9:30 am

    During the next several months, important questions will have to be sorted out by Oracle as it subsumes Sun. But another critical question is how it will affect Oracle's number-one competitor in the space: SAP.
  • Upgraded tool tests SAP security weaknesses

    Posted April 21, 2009 - 9:48 am

    Sapyto, a tool to test the security of SAP systems, has been upgraded with new plugins that allow more thorough testing, according to the tool's developer.
  • 5 Misunderstood Facts About ERP

    Posted April 20, 2009 - 9:48 am

    Think you know everything about ERP? Here are five things to consider:
  • NetSuite wants a piece of large SAP customers' business

    Posted April 14, 2009 - 11:05 am

    On-demand ERP vendor NetSuite is targeting large SAP users with a new offering that links its OneWorld application to SAP systems.
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