CRM/ERP

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Customer relationship management (CRM) and enterprise resource planning (ERP) news, solutions, and analysis for IT professionals

CRM/ERPWhite Papers & Webcasts

Webcast On Demand

Customer Lifetime Value for IT

Watch the video to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Sponsor: IBM

White Paper

CRM Thought Leadership Booklet

Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.

White Paper

Oracle's Optimized Solution for CRM - A Business Case for Secured Siebel CRM on Oracle's SPARC T-Series

This white paper explains how deploying SPARC T-Series servers, which can execute cryptography at full CPU speed, as the cornerstone of your secure CRM deployment mitigates risk while maintaining an advantageous TCO.

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