CRM http://www.itworld.com/crm xx Benioff trumpets Force.com platform's success http://www.itworld.com/software/85436/benioff-trumpets-forcecom-platforms-success Salesforce.com CEO Marc Benioff on Thursday attempted to cement an image of the vendor as a full-blown application development platform provider, not merely a purveyor of SaaS (software-as-a-service) applications. http://www.itworld.com/software/85436/benioff-trumpets-forcecom-platforms-success#comments Business CRM Development Internet SaaS Software News Thu, 19 Nov 2009 18:40:08 -0500 ITworld staff 85436 at http://www.itworld.com CRM Tips: How to Find the Right Analytics Tool http://www.itworld.com/crm/85253/crm-tips-how-find-right-analytics-tool CRM systems typically have a built-in reporting engine, and some are pretty amazing considering they're driven entirely by browser-based wizards. Most systems have some sort of dashboard system that give executives a little eye-candy. http://www.itworld.com/crm/85253/crm-tips-how-find-right-analytics-tool#comments CRM Software News Wed, 18 Nov 2009 15:40:07 -0500 ITworld staff 85253 at http://www.itworld.com Salesforce.com announces 'Chatter' social-networking app http://www.itworld.com/software/85217/salesforcecom-announces-chatter-social-networking-app Salesforce.com opened up its annual Dreamforce conference on Wednesday by previewing Salesforce Chatter, a social-networking application the vendor dubbed a "Facebook for the Enterprise." http://www.itworld.com/software/85217/salesforcecom-announces-chatter-social-networking-app#comments Business CRM Development Internet SaaS Software News Wed, 18 Nov 2009 14:10:00 -0500 ITworld staff 85217 at http://www.itworld.com Cloud won't do for critical applications, SAP says http://www.itworld.com/software/85203/cloud-wont-do-critical-applications-sap-says SAP does not expect mission-critical applications to move to the cloud in the near future, the company's chief technology officer said on Wednesday. http://www.itworld.com/software/85203/cloud-wont-do-critical-applications-sap-says#comments CRM Internet SaaS Software News Wed, 18 Nov 2009 10:40:41 -0500 ITworld staff 85203 at http://www.itworld.com SVG a graphics format for 21st century http://www.itworld.com/crm/85075/svg-graphics-format-21st-century Misunderstood standard a likely basis for new wave of applications. http://www.itworld.com/crm/85075/svg-graphics-format-21st-century#comments CRM Software Analysis SVG XML mashup GIS Web Tue, 17 Nov 2009 14:50:11 -0500 claird 85075 at http://www.itworld.com