What, exactly, does a software as a service provider look like? Here's a hint: The physical level infrastructure should never, ever, nada, nope, never come up in a SaaS conversation.
WITH THE continuous stream of must-have software entering today's market, many corporations are straining to dig up the proper resources to support all of their new business and Web applications. If your company is similar to many others, you may soon exhaust every inch of available space in your server room or spread your IT staff so thin that it can't spare even one minute more to manage another enterprise application. But don't panic: When facilities and qualified warm bodies become scarce, ASPs (application service providers) can come to the rescue.