Posted September 3, 2008 - 9:55 am
Organizational leadership in the virtual firm is fundamentally different than leadership in an Industrial-Era firm. Don’t get me wrong, the works of Frederick Winslow Taylor and Peter Drucker laid the foundation to scientific process management principals. However, these bellwethers were coming at business theory during the Industrial Revolution. Their focus was on improving assembly line efficiencies, the core of most companies in their era. Today we seek to improve the flow of intelligence: intelligence on supply chain, customer satisfaction, distribution, research and development, and other processes. Business processes and how they interplay are at the core of the virtual business.
